Portfolio of Excellence
Kurt M Kontour: Innovating Customer Experience
Explore the journey of Kurt M Kontour, a leader in customer service excellence, UX/UI design, and strategic development. Discover his projects, certifications, and the awards that mark his outstanding career.
Meet Kurt M Kontour
With a robust background in customer service operations, Kurt M Kontour is renowned for his strategic leadership and expertise in UX/UI design. His dedication to quality assurance and team development has earned him multiple accolades, including the MVP Award and the Customer Choice Review Award. Kurt’s proficiency in technologies like Adobe Creative Suite and Figma, combined with his innovative approach, makes him a standout professional in his field.
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Kurt M Kontour
Kurt M Kontour is a seasoned professional in the field of customer experience and leadership, with a career spanning over two decades. His journey began at the University of Denver, where he earned a Bachelor of Arts in Mass Communications, Digital Media, and Fine Art. Kurt’s career is marked by his tenure at Angi/HomeAdvisor, where he served in various pivotal roles including Customer Care Manager, Development Liaison, and Quality Assurance Lead/Strategist. Under his leadership, customer satisfaction scores saw a significant increase of 10%, and team performance improved by 10-20%. Kurt’s innovative coaching and customized training programs have been instrumental in exceeding KPIs by 10-15%. His peers recognized his exceptional contributions by electing him as the Mayor of Passionate Service and awarding him the MVP within the Customer Care Inbound Department. Kurt’s dedication to excellence and his strategic leadership have made a lasting impact on the organizations he has served, empowering teams to achieve their goals and enhancing overall customer experience.
Inspiring Words
Awards and Honors
2023
Mayor of Passionate Service
Recognized by peers for exceptional encouragement and best practices in customer care, leading to outstanding service excellence.
2022
MVP Award
Awarded for maintaining excellence in performance and peer leadership within the Customer Care Inbound Department.
2021
Customer Choice Review Award
Earned for consistently achieving excellent customer service scores and positive feedback from clients.
Certifications
Kurt M Kontour holds a prestigious Certificate in UX/UI Design from the University of Denver, obtained in 2023. This certification underscores his commitment to professional development and his expertise in creating user-centric designs that enhance user experience and interface design. Kurt’s proficiency in technologies such as Adobe Creative Suite, Figma, and Microsoft 360 further solidifies his capability to deliver high-quality design solutions. His dedication to continuous learning and improvement ensures that he remains at the forefront of the industry, equipped with the latest skills and knowledge to drive innovation in UX/UI design.
UX/UI Design Certification
This certification from the University of Denver highlights Kurt’s advanced skills in user experience and interface design, showcasing his ability to create intuitive and engaging digital products.
Professional Development
Kurt’s ongoing commitment to professional growth is evident through his continuous pursuit of certifications and training in the latest design methodologies and technologies.
Technological Proficiency
Kurt’s expertise extends to a variety of tools and platforms, including Adobe Creative Suite, Figma, and Microsoft 360, enabling him to deliver comprehensive design solutions that meet the highest standards of quality and innovation.
Collaborate with Kurt M Kontour
Are you looking to elevate your project with exceptional UX/UI design and strategic leadership? Connect with Kurt M Kontour for collaboration opportunities, consultations, or to learn more about his award-winning work. Let’s create experiences that better humanity together.